Tom Kelly – Ink & Toner World

Tom Kelly – Ink & Toner World

Diane has helped many of my customers and contacts to improve their computer skills. I have learned many tricks and shortcuts from Diane`s advice on improving keyboard skills, She has extensive knowledge of Windows and other operating systems.I never hesitate to recommend Diane to any of my contacts.
Tom Kelly, Director at Ink & Toner World

CJ Micallef – Servicemaster

CJ Micallef – Servicemaster

We have partnered with Diane over recent years to provide IT training for our Operations & Sales Departments in both Windows and Apple software at ServiceMaster. Diane is extremely knowledgeable in her field of expertise, she is personable, friendly and helpful – if there is anything you don’t know about IT, Diane is the person to contact.
CJ Micallef – Sales Director at ServiceMaster, Manchester

Sue France

Sue France

I just had to write to you to say what a STAR you are and how knowledgeable and helpful you are on anything to do with the complicated workings of Microsoft Office especially including Outlook and e-mails.

In the past few months I have had irritating and awkward problems in Outlook that I have struggled with for days and you have managed to solve them within minutes of my request and you make it look so simple. If you don’t know the answer straight away you work at it and solve it almost immediately – you are a computer WHIZZ and I’m glad I know you. You have just managed to solve a problem for me in time for me to go on my holidays and leave my boss able to cope whilst I am away.

I also love your tips that you send out each month as well – they are always interesting and usually I don’t know them but if I do they act as a useful reminder.

Thanks again for being there for me and for all your help – I am continually recommending you to my contacts.

Kind regards

– Sue France
The Times Crème DHL PA of the year 2006
UK National Training & Development Officer for European Management Assistants
UK and European Marketing and Events Manager for Persuasion

David Millar – Legacy Will Writers

David Millar – Legacy Will Writers

As I have said before when Diane says she is an IT Trainer it does not do her justice as she does lots more.

– David Millar, Consultant at Legacy Will Writers

Ann Broadbridge – Chelford

Ann Broadbridge – Chelford

Diane is a patient, very effective teacher with a wide knowledge of computers and procedures. Her readiness to react quickly to ‘emergencies’ is greatly appreciated.

– Ann Broadbridge, Chelford

John Barnes – Wilmslow

John Barnes – Wilmslow

I have no hesitation in recommending Diane to you as a personal computer trainer. Her depth of knowledge about computers is extensive and she is a very competent teacher. She is also an excellent trouble shooter and solver of all your computer problems.

– Jan Barnes, Wilmslow

Mike Holland – Life Planner

Mike Holland – Life Planner

As a ‘non-techie’ computer user, I found Diane’s help invaluable in setting up mail merge facilities. It is comforting to know that there is somebody with Diane’s patience and expertise to contact in the future, when required.

– Mike Holland, Financial Adviser at Life Planner

Steve Greenup – Leadership Northwest

Steve Greenup – Leadership Northwest

Visiting my place of work to discuss and see my working practice was invaluable. Diane’s skill to listen and assess my situation was a real benefit.

The impact of her help was immediate, with the ability to now auto-email from my database.

Other observations during my ‘clinic’ session revealed ways to change how I use Outlook and develop my business practise.

I now realise that unless you take action you’ll never know how some of the unused functionality in MS Word, Excel etc could be put to use.

As Diane says “You don’t know what you don’t know” but she does.

– Steve Greenup, Leadership Coach at Leadership Northwest

Robert Gibbons – Think4 IT Solutions Ltd

Robert Gibbons – Think4 IT Solutions Ltd

We have used Diane for internal work and also referred her services into 3 of our clients. We all say the same; Diane’s approach to teaching/training is not like any class-room. You go at your pace and move on/forward when you’re happy to. Questions are always answered well and no details are left out. No pressure to rush. I will be recommending Diane into anybody else without hesitation.
– Robert Gibbons, Director of Think4 IT Solutions Ltd

Caroline Calverley – Chafes Solicitors

Caroline Calverley – Chafes Solicitors

Diane helped us with confidence building for someone scared of IT, she established a good empathy and boosted skills and confidence.
– Caroline Calverley, Practice Manager for Chafes Solicitors