Testimonials

Sue France

I just had to write to you to say what a STAR you are and how knowledgeable and helpful you are on anything to do with the complicated workings of Microsoft Office especially including Outlook and e-mails.

In the past few months I have had irritating and awkward problems in Outlook that I have struggled with for days and you have managed to solve them within minutes of my request and you make it look so simple. If you don't know the answer straight away you work at it and solve it almost immediately - you are a computer WHIZZ and I'm glad I know you. You have just managed to solve a problem for me in time for me to go on my holidays and leave my boss able to cope whilst I am away.

I also love your tips that you send out each month as well - they are always interesting and usually I don't know them but if I do they act as a useful reminder.

Thanks again for being there for me and for all your help - I am continually recommending you to my contacts.

Kind regards

- Sue France
   The Times Crème DHL PA of the year 2006
   UK National Training & Development Officer for European Management Assistants
   UK and European Marketing and Events Manager for Persuasion

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First Contact

Diane is one of the most approachable people I know. She has an exceptionally ability to put others at ease when in a training situation or even a meeting.

- Jeremy Ross, Director/Owner

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Elianna Business Strategies Ltd

Diane can cut through the minefield of MS applications and teach you the really useful stuff to make better use of time and to provide a professional look to your documents at the click of a button. She can talk in simple terms and demystifies IT.

- Tracy Griffiths, Owner

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Aventura Ltd

Diane is a very approachable and open to new ideas, she is very good at explaining new tools.

- Katrina Delargy, Owner

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GK Management Services

Diane has excellent people skills at all level within organisations. She has demonstrated total commitment to projects and initiatives when we have worked together.
- Gill Killworth, Owner

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beITrecruitment Limited

Diane is extremely knowledgeable and professional and always willing to help. She is flexible, creative and reliable and solution driven. I have no hesitation in recommending Diane to anyone.

- Carole Fossey, Owner and MD

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Be Brilliant At

If you really enjoy finding out by trial and error how Microsoft have "reorganised/hidden" all those things you knew about in their last version don't hire Diane - because she'll only ruin it for you. She'll tell where they all are - and any new ones.
- John Keenan, Director

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Life Designs

I really enjoy Diane's Tips and Tricks newsletter - it's well written, easy to read and crammed full of really useful tips. I'd recommend it to anyone who wants to benefit from Diane's extensive knowledge of all things IT.
- Annabel Sutton, Owner

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Wellness Centre

Diane provided software consultancy support recently and I was impressed with her high level of expertise in this particular area. Diane is personable and I can recommend her skills.
- Julie Brett-Bellis, Owner

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Elianna Business Strategies Ltd

Diane's insider knowledge of all the applications we use like Outlook and Word is unrivalled. The shortcuts and immense timesaving features she unearths for people not only saves time and minimises frustration, it also helps people at all levels become more effective. An hour with Diane can save you hours per week - and money you might be tempted to spend on applications you think you need which actually you don't - just by properly utilising what you already have.
- Tracy Griffiths, Owner

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Chafes Solicitors LLP

Diane helped us with confidence building for someone scared of IT, she established a good empathy and boosted skills and confidence.
- Caroline Calverley, Practice Manager

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Think4 IT Solutions Ltd

We have used Diane for internal work and also referred her services into 3 of our clients. We all say the same; Diane’s approach to teaching/training is not like any class-room. You go at your pace and move on/forward when you're happy to. Questions are always answered well and no details are left out. No pressure to rush. I will be recommending Diane into anybody else without hesitation.
- Robert Gibbons, Director

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Leadership Northwest

Visiting my place of work to discuss and see my working practice was invaluable. Diane's skill to listen and assess my situation was a real benefit.

The impact of her help was immediate, with the ability to now auto-email from my database.

Other observations during my 'clinic' session revealed ways to change how I use Outlook and develop my business practise.

I now realise that unless you take action you'll never know how some of the unused functionality in MS Word, Excel etc could be put to use.

As Diane says "You don't know what you don't know" but she does.

- Steve Greenup, Leadership Coach

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Life Planner

As a 'non-techie' computer user, I found Diane's help invaluable in setting up mail merge facilities. It is comforting to know that there is somebody with Diane's patience and expertise to contact in the future, when required.

- Mike Holland, Financial Adviser

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I have no hesitation in recommending Diane to you as a personal computer trainer. Her depth of knowledge about computers is extensive and she is a very competent teacher. She is also an excellent trouble shooter and solver of all your computer problems.

- Jan Barnes, Wilmslow

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Diane is a patient, very effective teacher with a wide knowledge of computers and procedures. Her readiness to react quickly to 'emergencies' is greatly appreciated.

- Ann Broadbridge, Chelford

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Legacy Will Writers

As I have said before when Diane says she is an IT Trainer it does not do her justice as she does lots more.

- David Millar, Consultant